Incidents reported on status page for CoverageBook https://status.coveragebook.com/ https://d1lppblt9t2x15.cloudfront.net/logos/aa077817e87d2b408d26a2748fce4816.png https://status.coveragebook.com/ en https://status.coveragebook.com/ Sat, 28 Jun 2025 08:23:42 +0000 https://status.coveragebook.com/#0e6334d9359f995ab0db328ee15bdad422c162b0886b0925044d94d351fa717e Performance recovered https://status.coveragebook.com/ Sat, 28 Jun 2025 08:06:42 +0000 https://status.coveragebook.com/#0e6334d9359f995ab0db328ee15bdad422c162b0886b0925044d94d351fa717e Performance went down https://status.coveragebook.com/ Wed, 25 Jun 2025 04:38:37 +0000 https://status.coveragebook.com/#dc2aa24c2faff4c28b25557a29cf9fc7ac8aedd21e4ee2947b787f05108660be Performance recovered https://status.coveragebook.com/ Wed, 25 Jun 2025 04:28:33 +0000 https://status.coveragebook.com/#dc2aa24c2faff4c28b25557a29cf9fc7ac8aedd21e4ee2947b787f05108660be Performance went down https://status.coveragebook.com/ Tue, 24 Jun 2025 21:38:33 +0000 https://status.coveragebook.com/#45d5ee900a0d56619a547deac8fbdf89eac2f4b042f1e68ac9d833128f52849a Performance recovered https://status.coveragebook.com/ Tue, 24 Jun 2025 21:36:33 +0000 https://status.coveragebook.com/#45d5ee900a0d56619a547deac8fbdf89eac2f4b042f1e68ac9d833128f52849a Performance went down https://status.coveragebook.com/ Mon, 23 Jun 2025 13:02:36 +0000 https://status.coveragebook.com/#94877656186e395f5486e39a60b53b1aab38025be4fbcdfc7807d79f9e00e984 Performance recovered https://status.coveragebook.com/ Mon, 23 Jun 2025 13:00:33 +0000 https://status.coveragebook.com/#94877656186e395f5486e39a60b53b1aab38025be4fbcdfc7807d79f9e00e984 Performance went down https://status.coveragebook.com/ Wed, 11 Jun 2025 15:45:32 +0000 https://status.coveragebook.com/#28f776c5adb44c5afb5cad022a757047eb0ccabcdec7b0397b8f0ba9a6bf6ff8 Performance recovered https://status.coveragebook.com/ Wed, 11 Jun 2025 12:40:32 +0000 https://status.coveragebook.com/#28f776c5adb44c5afb5cad022a757047eb0ccabcdec7b0397b8f0ba9a6bf6ff8 Performance went down https://status.coveragebook.com/ Sat, 07 Jun 2025 02:49:32 +0000 https://status.coveragebook.com/#a2e47eb32cc7d09b39a5bf00fd3c1a8fa9f97541463e3fee3c7b26547696b73e Performance recovered https://status.coveragebook.com/ Sat, 07 Jun 2025 02:46:32 +0000 https://status.coveragebook.com/#a2e47eb32cc7d09b39a5bf00fd3c1a8fa9f97541463e3fee3c7b26547696b73e Performance went down https://status.coveragebook.com/ Thu, 05 Jun 2025 08:08:57 +0000 https://status.coveragebook.com/#c63e7eeeb03ff03437802232d961dc95f46c81fd3f209151bd107492f15f56ff Performance recovered https://status.coveragebook.com/ Thu, 05 Jun 2025 08:08:57 +0000 https://status.coveragebook.com/#9e8bbf7622a719b36fabc9ccc0e96d2b38fde8cb2e26c2ef40611d6b73a07bae Performance recovered https://status.coveragebook.com/ Thu, 05 Jun 2025 08:08:57 +0000 https://status.coveragebook.com/#f7b8246d9a48ed9d0379dbf926017b3bf091c2361b440d30d8109dd93023bbed Performance recovered https://status.coveragebook.com/ Thu, 05 Jun 2025 08:08:57 +0000 https://status.coveragebook.com/#66f737442be1773b84e0efdd437f4fb8af322536bcbb25b0747ddb139ddda649 Performance recovered https://status.coveragebook.com/ Wed, 04 Jun 2025 21:16:32 +0000 https://status.coveragebook.com/#c63e7eeeb03ff03437802232d961dc95f46c81fd3f209151bd107492f15f56ff Performance went down https://status.coveragebook.com/ Wed, 04 Jun 2025 21:16:02 +0000 https://status.coveragebook.com/#9e8bbf7622a719b36fabc9ccc0e96d2b38fde8cb2e26c2ef40611d6b73a07bae Performance went down https://status.coveragebook.com/ Wed, 04 Jun 2025 21:08:33 +0000 https://status.coveragebook.com/#f7b8246d9a48ed9d0379dbf926017b3bf091c2361b440d30d8109dd93023bbed Performance went down https://status.coveragebook.com/ Wed, 04 Jun 2025 21:01:32 +0000 https://status.coveragebook.com/#66f737442be1773b84e0efdd437f4fb8af322536bcbb25b0747ddb139ddda649 Performance went down https://status.coveragebook.com/ Wed, 28 May 2025 09:02:15 +0000 https://status.coveragebook.com/#d4ed77d7e2652c92637b0200405a5032cf426e8d02f905d1f438eecf7c108735 Performance recovered https://status.coveragebook.com/ Wed, 28 May 2025 08:49:32 +0000 https://status.coveragebook.com/#d4ed77d7e2652c92637b0200405a5032cf426e8d02f905d1f438eecf7c108735 Performance went down https://status.coveragebook.com/ Tue, 13 May 2025 00:15:43 +0000 https://status.coveragebook.com/#18c533d6badc97dc105078fabf17e2d89d3f167d1c466a238c8a465930ec63e0 Performance recovered https://status.coveragebook.com/ Tue, 13 May 2025 00:10:43 +0000 https://status.coveragebook.com/#18c533d6badc97dc105078fabf17e2d89d3f167d1c466a238c8a465930ec63e0 Performance went down https://status.coveragebook.com/ Sat, 03 May 2025 08:20:13 +0000 https://status.coveragebook.com/#248fca52a5c7e82af558db68c16a2c96a080796ae746a154cba255b89b8b204e Performance recovered https://status.coveragebook.com/ Sat, 03 May 2025 08:02:43 +0000 https://status.coveragebook.com/#248fca52a5c7e82af558db68c16a2c96a080796ae746a154cba255b89b8b204e Performance went down https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 14:36:00 -0000 https://status.coveragebook.com/incident/550257#f17c29d64497318a03ad39d2439f77fa461143a990e2af5a0e1c96157404d66d The queue is almost back to normal and you should see the service working as expected. https://status.coveragebook.com/ Thu, 24 Apr 2025 14:17:32 +0000 https://status.coveragebook.com/#60247a98f1d29f1b1e525b116bd56f646e01b12d1906c54e6e8ec90786c1904f Performance recovered https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 14:11:00 -0000 https://status.coveragebook.com/incident/550257#a646cee9959059a39b70f9a6071568bc8ccc15db8de3137c910022bbc1fb6c27 The queue is getting smaller, as we work through the backlog. You will start to see normal service soon but everything will still be delayed at the moment. Thank you for your continued patience and we're really sorry for the delays this is causing. https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 13:05:00 -0000 https://status.coveragebook.com/incident/550257#e1b4d8c1d790995bac8e389c4d227a46f0ad39c11f6ec26d4c178f6309341f5d We have released a fix which is helping to resolve the issue. Our queue has backed up a lot in the meantime, so it will take time to work through the backlog. Thank you for your continued patience! https://status.coveragebook.com/ Thu, 24 Apr 2025 12:42:33 +0000 https://status.coveragebook.com/#6cee36b8b8892d59be5fbf157dfc917201603c58a6dfdc2d3ecf5c95b4a2c97b Performance recovered https://status.coveragebook.com/ Thu, 24 Apr 2025 12:35:32 +0000 https://status.coveragebook.com/#6cee36b8b8892d59be5fbf157dfc917201603c58a6dfdc2d3ecf5c95b4a2c97b Performance went down https://status.coveragebook.com/ Thu, 24 Apr 2025 12:28:33 +0000 https://status.coveragebook.com/#3aa78d3dacc80eff3e7c00c26085d4e1992df634e164965687e179ce2b1caf5c Performance recovered https://status.coveragebook.com/ Thu, 24 Apr 2025 12:19:32 +0000 https://status.coveragebook.com/#3aa78d3dacc80eff3e7c00c26085d4e1992df634e164965687e179ce2b1caf5c Performance went down https://status.coveragebook.com/ Thu, 24 Apr 2025 12:11:33 +0000 https://status.coveragebook.com/#e7189154a791d4294e059e3390decb3c935d1df10e3520fc4b3ee42b6f3f440b Performance recovered https://status.coveragebook.com/ Thu, 24 Apr 2025 12:01:32 +0000 https://status.coveragebook.com/#e7189154a791d4294e059e3390decb3c935d1df10e3520fc4b3ee42b6f3f440b Performance went down https://status.coveragebook.com/ Thu, 24 Apr 2025 11:55:32 +0000 https://status.coveragebook.com/#2d42698a9df8fc683a170b9fbfe0dfd68c4d1608a54fbc4ac0f25b7bdff0be53 Performance recovered https://status.coveragebook.com/ Thu, 24 Apr 2025 11:33:33 +0000 https://status.coveragebook.com/#2d42698a9df8fc683a170b9fbfe0dfd68c4d1608a54fbc4ac0f25b7bdff0be53 Performance went down https://status.coveragebook.com/ Thu, 24 Apr 2025 11:18:32 +0000 https://status.coveragebook.com/#429edfcdb56296fa8c8bd5e7d4d1a234e57cd22bfd022e65c62f912b4cb02184 Performance recovered https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 11:17:00 -0000 https://status.coveragebook.com/incident/550257#dbc0c339d2f592620255ed8acf90f1ba3febea9e3971a3e22bc9e25c5bf2b502 We don't have an expected resolution time at the moment but we're working hard to solve the problem and we'll update as soon as we can. Really sorry for the delays this is causing. https://status.coveragebook.com/ Thu, 24 Apr 2025 11:12:32 +0000 https://status.coveragebook.com/#429edfcdb56296fa8c8bd5e7d4d1a234e57cd22bfd022e65c62f912b4cb02184 Performance went down https://status.coveragebook.com/ Thu, 24 Apr 2025 11:05:34 +0000 https://status.coveragebook.com/#8d45950f047bf9295820dbaa0d382d3270688e94fb0a61fc97368456c71422a9 Performance recovered https://status.coveragebook.com/ Thu, 24 Apr 2025 10:27:33 +0000 https://status.coveragebook.com/#8d45950f047bf9295820dbaa0d382d3270688e94fb0a61fc97368456c71422a9 Performance went down https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 10:21:00 -0000 https://status.coveragebook.com/incident/550257#bf669d38a34f19ce8c2c42a0149bedfd124f887af3bd16395b485387b2fbe7f8 We are still working on returning normal service. Thanks so much for your patience while we work on this! https://status.coveragebook.com/incident/550257 Thu, 24 Apr 2025 09:04:00 -0000 https://status.coveragebook.com/incident/550257#e0c16f13320b5fe83da0da8b42220492252590acc0318bae082a8154184af640 We currently have an issue which is causing imports to be slower than usual. We're working to find a solution and will update as soon as we can. Thanks for your patience! https://status.coveragebook.com/ Thu, 24 Apr 2025 08:52:33 +0000 https://status.coveragebook.com/#60247a98f1d29f1b1e525b116bd56f646e01b12d1906c54e6e8ec90786c1904f Performance went down https://status.coveragebook.com/ Sun, 06 Apr 2025 02:03:13 +0000 https://status.coveragebook.com/#7d09f3e093aa4e9fa6300d8772f986f541f9efe5fc505de57b5cdaecfe5fe9a2 Performance recovered https://status.coveragebook.com/ Sun, 06 Apr 2025 02:00:13 +0000 https://status.coveragebook.com/#7d09f3e093aa4e9fa6300d8772f986f541f9efe5fc505de57b5cdaecfe5fe9a2 Performance went down https://status.coveragebook.com/incident/528279 Fri, 14 Mar 2025 16:18:00 -0000 https://status.coveragebook.com/incident/528279#9c367b87cb965b5b236bf83c94acda5b44e484104e33b6112c9559decb39dd51 The queue has now returned to normal, so imports should be coming through as usual. We're sorry for the delays this caused! https://status.coveragebook.com/incident/528279 Fri, 14 Mar 2025 16:07:00 -0000 https://status.coveragebook.com/incident/528279#e9f7d7442ab08b3ce3dfc5dba4687d90d1414bb01e488dd1c6ca56c33842c2dc We're working through the queue, so data should be coming through now. Imports will continue to be slower while we work through the backlog. https://status.coveragebook.com/incident/528279 Fri, 14 Mar 2025 15:48:00 -0000 https://status.coveragebook.com/incident/528279#55a061e514fde26fc2689850be29ba5e7b1eb788ef9750cb3bc0455efb782e26 We're currently investigating an issue which is causing imports and some other features to run much slower than usual. Sorry for the delay and we are working to restore normal service asap. https://status.coveragebook.com/incident/522595 Tue, 04 Mar 2025 14:57:00 -0000 https://status.coveragebook.com/incident/522595#6c1ac205d358e955180a411377fd74a66a049c11ec747cc11452a7a29fce1e1c We're resolved the issue with accessing CoverageBook, and will continue to monitor. https://status.coveragebook.com/incident/503323 Tue, 28 Jan 2025 17:34:00 -0000 https://status.coveragebook.com/incident/503323#60359e50bb7ad061e0564146462ac754db0ad37787586f4d54e668721a041573 Some metrics may take additional time to update as you're importing clips, we're looking into this and will update once its resolved. https://status.coveragebook.com/incident/454391 Fri, 01 Nov 2024 11:03:00 -0000 https://status.coveragebook.com/incident/454391#a094a5fd2e203cf4673a303491b5972c276297d28f258449224535970197a467 Our provider has resolved the issue and screenshots should be coming through as normal. We'll continue to monitor for further issues. https://status.coveragebook.com/incident/454391 Fri, 01 Nov 2024 10:38:00 -0000 https://status.coveragebook.com/incident/454391#f140d461ce448bda7eb10aaa48b052d26f7c4fda704413bddc7d04eb3d063717 One of our service providers is experiencing degraded performance, which is causing new imports to be slower than usual. We'll update as soon as we know more. https://status.coveragebook.com/incident/441346 Wed, 09 Oct 2024 17:12:00 -0000 https://status.coveragebook.com/incident/441346#5ad17105563566da1df9e0e1ed18a750a7f4fbd95775544d2ff6c2d7f2edf21a Our providers system issues are now resolved. We'll continue to monitor for any updates or issues, sorry again if you experienced any issues accessing CoverageBook. https://status.coveragebook.com/incident/441346 Wed, 09 Oct 2024 13:04:00 -0000 https://status.coveragebook.com/incident/441346#ee33ff2e0706f0dc62ec01bd64d0b19003ee559c345e13bb576dc83f1307cbec Our server provider is once again experiencing issues which have taken the app down. We are really sorry for the inconvenience this is causing. https://status.coveragebook.com/incident/441346 Tue, 08 Oct 2024 17:30:00 -0000 https://status.coveragebook.com/incident/441346#6d838b58bf3ef8a3b36b26100d982f83050e4854b67d528760fa5d99bd65088a Our server provider is experiencing issues which have taken the app down again. We are sorry for the inconvenience this is causing. https://status.coveragebook.com/incident/441346 Tue, 08 Oct 2024 17:26:00 -0000 https://status.coveragebook.com/incident/441346#d126c5c87019db6bfb5c71bfe295acc3e60bee9b08364ec5b35b6f12f1656269 The service is now available again but may run slowly as we work through the backlog created by this issue. Thanks for your patience while we get back to normal service! https://status.coveragebook.com/incident/441346 Tue, 08 Oct 2024 17:07:00 -0000 https://status.coveragebook.com/incident/441346#dea7efb8043717309df8886f078ab1bc6f70697a4b831d4f1c1378afcd99de30 We're currently investigating an issue which is causing the app to be unavailable. We're sorry for the inconvenience this is causing and appreciate your patience while we work to restore the service. https://status.coveragebook.com/incident/430629 Tue, 17 Sep 2024 17:57:00 -0000 https://status.coveragebook.com/incident/430629#4b6a0e2d3814dc7c68dda8ecafe60832157e985fae6f8fc4313cdad2d0a840f1 Thanks for your patience while we dealt with this issue. Imports should now process at normal speed. https://status.coveragebook.com/incident/430629 Tue, 17 Sep 2024 16:52:00 -0000 https://status.coveragebook.com/incident/430629#2d76c41d9a980d8a2b07cc894b96c7e66384bc8e91319c13442fc4ec815699f4 The system is currently working through the backlog, after which you should see imports return to normal. Once again, we are sorry for the inconvenience caused by this issue. https://status.coveragebook.com/incident/430629 Tue, 17 Sep 2024 16:29:00 -0000 https://status.coveragebook.com/incident/430629#fcdffff711a4f2b240dde3de8b0c8ea5ea733b57c8aa7304415385cb538b00f8 We are currently working to fix an issue which is causing new imports of coverage to run much slower than usual. We are sorry for the inconvenience caused and are working to restore normal service asap. https://status.coveragebook.com/incident/409683 Tue, 06 Aug 2024 12:40:00 -0000 https://status.coveragebook.com/incident/409683#0d8fb152340cee41f342a6ea639386281931bb92dcd1e81e6eff9ad63806358b The issue has now been resolved and file uploads will work as normal. Thank your for your patience while this was fixed! https://status.coveragebook.com/incident/409683 Tue, 06 Aug 2024 10:30:00 -0000 https://status.coveragebook.com/incident/409683#917b65ddf7c296a38c2a2984c5eb77c7446e23b7858ae8f11b32f9a4ba629755 We have identified that the issue is with one of our service providers Filestack. We will update as soon as they find a solution. https://status.coveragebook.com/incident/409683 Tue, 06 Aug 2024 10:04:00 -0000 https://status.coveragebook.com/incident/409683#ec11b82f028f2a4acfc123589da1aea610cb41c7ffd8f368042523ccf3d31902 We are currently investigating an issue which is preventing users from uploading Coverage Files. Thanks for your patience while we investigate further and we will update you as soon as we can. https://status.coveragebook.com/incident/406828 Wed, 31 Jul 2024 15:07:00 -0000 https://status.coveragebook.com/incident/406828#8dc63c7938a28048f97ce82bf7ca87b6668ae89ea19226350ba5f0049eaa109b This issue has now been resolved and estimated views will show. Please let us know if you have any clips which are not showing this metric. https://status.coveragebook.com/incident/406828 Wed, 31 Jul 2024 14:35:00 -0000 https://status.coveragebook.com/incident/406828#0b0e680a496b3e45bb7154e140b867303065d305e12d8c64cf2cf55008f6c2b1 We are currently investigating an issue which is preventing the Estimated Views metric from displaying on new submissions. We will update as soon as this is resolved. https://status.coveragebook.com/incident/395230 Mon, 08 Jul 2024 17:15:00 -0000 https://status.coveragebook.com/incident/395230#06cd60d385155e6a6cf1bd3030e635d59e5164d20665b8b380cc02293a4eb75e Imports are now working as usual, we'll continue to monitor, if you have any questions or need help with a report please email a link to the report and details to support@coveragebook.com and we'll reply as soon as we can. https://status.coveragebook.com/incident/395230 Mon, 08 Jul 2024 17:15:00 -0000 https://status.coveragebook.com/incident/395230#06cd60d385155e6a6cf1bd3030e635d59e5164d20665b8b380cc02293a4eb75e Imports are now working as usual, we'll continue to monitor, if you have any questions or need help with a report please email a link to the report and details to support@coveragebook.com and we'll reply as soon as we can. https://status.coveragebook.com/incident/395230 Mon, 08 Jul 2024 15:51:00 -0000 https://status.coveragebook.com/incident/395230#89a92be572c946c8a01b6488da3fb34424b140128ff4f522e8f818f32688afca We're experiencing delays in coverage imports and are working on getting back to normal speeds as soon as possible. Sorry for any delays caused, we'll update when we're back to normal. https://status.coveragebook.com/incident/395230 Mon, 08 Jul 2024 15:51:00 -0000 https://status.coveragebook.com/incident/395230#89a92be572c946c8a01b6488da3fb34424b140128ff4f522e8f818f32688afca We're experiencing delays in coverage imports and are working on getting back to normal speeds as soon as possible. Sorry for any delays caused, we'll update when we're back to normal. https://status.coveragebook.com/incident/378850 Wed, 12 Jun 2024 09:30:00 -0000 https://status.coveragebook.com/incident/378850#8ebe8f14cfd014cee7dd2194821869862110ad4f3298122643d3b34304ae9b9d This has now been resolved, apologies for any inconvenience caused. If you have any questions or are still experiencing any other issues please get in touch with us at support@coveragebook.com https://status.coveragebook.com/incident/378850 Mon, 03 Jun 2024 17:02:00 -0000 https://status.coveragebook.com/incident/378850#b28832523d3c9403f75d7c46891b96f564ef1fb6c635110ab1843ee0c30af767 Some of our users may be experiencing wider internet network issues when accessing or using CoverageBook. If you have had any issues please get in tough and we'll get back to you as soon as we can. In the meantime we'll continue to investigate and will update this status asap. https://status.coveragebook.com/incident/377008 Thu, 30 May 2024 17:04:00 -0000 https://status.coveragebook.com/incident/377008#05f3e805c17e0e93a19a5fa671924b27e6d665a94327906c90b5bd2e1556ad68 Our service provider has informed us that a fix has been implemented and we are monitoring the results. Thanks for your patience while this issue was resolved. https://status.coveragebook.com/incident/377008 Thu, 30 May 2024 14:41:00 -0000 https://status.coveragebook.com/incident/377008#72d996006ca529ce964354269fdab8a89b89f6ce9d2bd8bc7da60d0e4516a8d3 We are currently investigating an issue where some users are experiencing poor performance while using CoverageBook. This issue is being caused by one of our service providers and we will provide an update as soon as we can. Thank you for your patience while we resolve the problem. https://status.coveragebook.com/incident/370833 Tue, 21 May 2024 16:25:00 -0000 https://status.coveragebook.com/incident/370833#3f2607ad1bcb9de0135d43739e35cdf1e30badd1850cd77d22c43e6d38ed02af Thank you for your patience while we resolved this issue. Posts from X/Twitter can now be imported as usual. https://status.coveragebook.com/incident/370833 Fri, 17 May 2024 11:09:00 -0000 https://status.coveragebook.com/incident/370833#4d646716d1d3ac322a7c8c9698573d409d16562b4c00202d11255aa20bd244fa Were looking into a issue affecting X post imports and will update as soon as possible. https://status.coveragebook.com/incident/323125 Tue, 06 Feb 2024 17:38:00 -0000 https://status.coveragebook.com/incident/323125#c7109ead7a6835f38bfa591b0d9cd3981ce2754038a1e2feda488771acc15d3f We have completed the fix and the site is now working normally. Really sorry for any inconvenience caused by the delay. https://status.coveragebook.com/incident/323125 Tue, 06 Feb 2024 17:34:00 -0000 https://status.coveragebook.com/incident/323125#6b228fdb618d9edf54738f0e7807267eeae9240e5e9a9737e907886caa73d9e4 The ongoing issue is causing the site to become temporarily unavailable. We're working to resolve the issue as soon as we can. https://status.coveragebook.com/incident/323125 Tue, 06 Feb 2024 16:54:00 -0000 https://status.coveragebook.com/incident/323125#f714c7d602d11c317aca2c4568696c246658e0911d7c0088a481d515bc21d9be We currently have an issue which is causing coverage to be imported much slower than usual. We are really sorry for the inconvenience caused and are working to restore normal service asap. https://status.coveragebook.com/incident/320433 Wed, 31 Jan 2024 17:43:00 -0000 https://status.coveragebook.com/incident/320433#af3790e5a8196358f58441b8f7b28ae3c3793241af935d79ec134b181bb2bdf6 Imports are now behaving as normal. We appreciate your patience while we resolved this issue. https://status.coveragebook.com/incident/320433 Wed, 31 Jan 2024 17:24:00 -0000 https://status.coveragebook.com/incident/320433#7f3fcd82134e9d7a22d61fe4cb1cf4e888ce525875ffd8ffebe396f769b0753a The issue has been fixed and imports are returning to normal. There will be a small delay while the queue is cleared but normal service will resume shortly. https://status.coveragebook.com/incident/320433 Wed, 31 Jan 2024 16:48:00 -0000 https://status.coveragebook.com/incident/320433#dba52980e80cde1a19e372251663dea4f0d10929d71df0fff498065488bd4b84 Currently imports to CoverageBook are taking much longer than usual. We're working to fix this now and hope to have normal service resumed shortly. Apologies for the inconvenience. https://status.coveragebook.com/incident/307867 Wed, 03 Jan 2024 09:41:00 -0000 https://status.coveragebook.com/incident/307867#5f736e263f3bef2cc6bcc97d7e6022795b19905f6b07039673bbc633bef3d1a7 We have now resolved the issue and image will display as normal. https://status.coveragebook.com/incident/307867 Wed, 03 Jan 2024 08:57:00 -0000 https://status.coveragebook.com/incident/307867#6a1ce8585308664c6672c5a3124deb42cc6f5d3af709f0fc6ccf336fe9954ac8 We're currently working to fix an issue where some images are not displaying correctly. We're really sorry for the inconvenience caused and will work to restore normal service asap. https://status.coveragebook.com/incident/307585 Tue, 02 Jan 2024 17:58:00 -0000 https://status.coveragebook.com/incident/307585#d01af4b97136df193f7c8a452c2f3628bb1be5f6c0f539cc6ae8aa689f99569a We have resolved the issue and imports will now work as expected. Apologies for any inconvenience caused. https://status.coveragebook.com/incident/307585 Tue, 02 Jan 2024 16:15:00 -0000 https://status.coveragebook.com/incident/307585#bb8a795d18a584517e7488b12705e67981b5718da0073c6b370ba99776ef1dee Currently when importing new coverage, the screenshot will take much longer than usual to be shown. We're working to get this resolved asap and will update once this has returned to normal. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 16:57:00 -0000 https://status.coveragebook.com/incident/284846#66f3c6907a43db28437e5fd28fe2cddb4e18620378b0bc40c1e29c816e52b1d8 The service should now be performing as usual. Apologies for any inconvenience caused. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 16:57:00 -0000 https://status.coveragebook.com/incident/284846#66f3c6907a43db28437e5fd28fe2cddb4e18620378b0bc40c1e29c816e52b1d8 The service should now be performing as usual. Apologies for any inconvenience caused. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 15:58:00 -0000 https://status.coveragebook.com/incident/284846#2606276429cd3466f4d135b64c3dd9a65b62bc45bbd581bdf35d6e903ea8e4fc We have identified the issue and released a fix. We expect the service to return to normal shortly. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 15:58:00 -0000 https://status.coveragebook.com/incident/284846#2606276429cd3466f4d135b64c3dd9a65b62bc45bbd581bdf35d6e903ea8e4fc We have identified the issue and released a fix. We expect the service to return to normal shortly. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 15:37:00 -0000 https://status.coveragebook.com/incident/284846#8bfafa4f6ce1601824d733cbcb68a2ac91b96927c0f83560acf92e8a207e18f9 We currently have an issue which is causing imports to be slower than usual. This will affect how quickly we can populate your metrics and update the metrics summary. We're working to resolve the problem now and will update once we know more. https://status.coveragebook.com/incident/284846 Thu, 09 Nov 2023 15:37:00 -0000 https://status.coveragebook.com/incident/284846#8bfafa4f6ce1601824d733cbcb68a2ac91b96927c0f83560acf92e8a207e18f9 We currently have an issue which is causing imports to be slower than usual. This will affect how quickly we can populate your metrics and update the metrics summary. We're working to resolve the problem now and will update once we know more. https://status.coveragebook.com/incident/284334 Wed, 08 Nov 2023 15:59:00 -0000 https://status.coveragebook.com/incident/284334#8c7d24e8a9b8b1e8ff4a2a74768eb84f90fb34e7a3f23caf0581a7c20e03e9a0 CoverageBook is now available again. Thanks for your patience while we resolved this issue! https://status.coveragebook.com/incident/284334 Wed, 08 Nov 2023 15:51:00 -0000 https://status.coveragebook.com/incident/284334#5e31a30f395307f82234da0e5b32499522d84ba75a8c60d17e617e8ff1a6111c CoverageBook is currently unavailable. We're working to resolve this issue asap and we'll update you as soon as we can. https://status.coveragebook.com/incident/245670 Tue, 15 Aug 2023 09:03:00 -0000 https://status.coveragebook.com/incident/245670#a9c3d304a46425fc23982374922974cb59088f1cfcb161537b51217f6145d98e We're back to normal service after having some intermittent outages yesterday, apologies again for any inconvenience, if you have any questions please get in touch at support@coveragebook.com https://status.coveragebook.com/incident/245670 Tue, 15 Aug 2023 09:03:00 -0000 https://status.coveragebook.com/incident/245670#a9c3d304a46425fc23982374922974cb59088f1cfcb161537b51217f6145d98e We're back to normal service after having some intermittent outages yesterday, apologies again for any inconvenience, if you have any questions please get in touch at support@coveragebook.com https://status.coveragebook.com/incident/245670 Mon, 14 Aug 2023 16:12:00 -0000 https://status.coveragebook.com/incident/245670#2eabff97fa83e5439a93c4644ccaa314fefb0d6dd7cf518e8b7e4429e5953b15 We have identified the issue and are monitoring, we'll update as soon as we're back to normal service levels. Apologies again for this. https://status.coveragebook.com/incident/245670 Mon, 14 Aug 2023 16:12:00 -0000 https://status.coveragebook.com/incident/245670#2eabff97fa83e5439a93c4644ccaa314fefb0d6dd7cf518e8b7e4429e5953b15 We have identified the issue and are monitoring, we'll update as soon as we're back to normal service levels. Apologies again for this. https://status.coveragebook.com/incident/245670 Mon, 14 Aug 2023 13:28:00 -0000 https://status.coveragebook.com/incident/245670#6c6391029f14739721da542eaaadad206469adabd62778cda136765dd5acfe1a Some customers might see slower speeds or have some issues accessing CoverageBook. We're working on it and will update as soon as we can. We're very sorry for this, if you have any questions please get in touch at support@coveragebook.com https://status.coveragebook.com/incident/245670 Mon, 14 Aug 2023 13:28:00 -0000 https://status.coveragebook.com/incident/245670#6c6391029f14739721da542eaaadad206469adabd62778cda136765dd5acfe1a Some customers might see slower speeds or have some issues accessing CoverageBook. We're working on it and will update as soon as we can. We're very sorry for this, if you have any questions please get in touch at support@coveragebook.com https://status.coveragebook.com/incident/242462 Tue, 08 Aug 2023 09:43:00 -0000 https://status.coveragebook.com/incident/242462#2b6de6cd5e6bded7ad548a99b270378aedd66bbda8d80ea80381b8baad3a053a We're back to normal service after some delays in data processing over the last 24 hours. If you have any questions please get in touch with us at support@coveragebook.com https://status.coveragebook.com/incident/242462 Mon, 07 Aug 2023 14:34:00 -0000 https://status.coveragebook.com/incident/242462#39dcbfe332c1be0218bf628e15a132c63fa00cadc485620b1094866d7a6663f1 We're experiencing some delays in data processing and are investigating. Sorry for any inconvenience caused, we'll update as soon as possible. https://status.coveragebook.com/incident/234755 Wed, 02 Aug 2023 16:05:00 -0000 https://status.coveragebook.com/incident/234755#f7b00d23a5e7217d8a23e324defd24647c78de9c82b92fa16abbaee49731b409 The issue importing Twitter links has now been resolved and imports should work as normal. https://status.coveragebook.com/incident/234755 Thu, 20 Jul 2023 11:47:00 -0000 https://status.coveragebook.com/incident/234755#bb88adad57efaa85c9ebdff75f7dd2549a92f1ddf37eda0c02b1033e771d260f We have identified the cause of the issue and are working on a fix. It is unlikely that it will be resolved in the short term, as significant changes are required, but we're working to restore Twitter metrics as soon as possible. https://status.coveragebook.com/incident/234755 Wed, 19 Jul 2023 08:22:00 -0000 https://status.coveragebook.com/incident/234755#f70d70ae1296627051fb3dfe2c3e932e255261b2de8bd3ceaff2db89efcf54d1 We currently have an issue showing metrics on newly imported Twitter posts. We are investigating the issue now and will update once we have a solution. https://status.coveragebook.com/incident/226613 Tue, 04 Jul 2023 08:57:00 -0000 https://status.coveragebook.com/incident/226613#4c2b1b9b71c3f9827586d1c7f459a197b584a804b7e61575f3b72587f0d366b6 The issue importing Twitter links has now been resolved and they can be imported as normal. Apologies for any inconvenience caused. https://status.coveragebook.com/incident/226613 Fri, 30 Jun 2023 08:27:00 -0000 https://status.coveragebook.com/incident/226613#756c8cfbd13440b0f704e58d61fbbf3240f73f863e94eb76a02debeb0f0c69f3 Due to a change at Twitter, we are currently unable to import new Twitter URLs. We are currently investigating this issue and will update once we know more. https://status.coveragebook.com/incident/223446 Thu, 22 Jun 2023 15:05:00 -0000 https://status.coveragebook.com/incident/223446#206e499e6202d4232cad62838d66e6c86799f64aaa8883ddc33f6913971db630 The issue with Twitter links has now been resolved and they should be showing data again. We've refreshed all those that were imported while the issue was in place. https://status.coveragebook.com/incident/223446 Thu, 22 Jun 2023 13:40:00 -0000 https://status.coveragebook.com/incident/223446#69eb2fe40ed72e53e6fe6bb62c69e5008652429f8507b679d99bfd09ee38172c Currently when a tweet is imported we are unable to collect the data. We're investigating the cause of this problem now and will update once we know more. https://status.coveragebook.com/incident/217638 Thu, 08 Jun 2023 13:08:00 -0000 https://status.coveragebook.com/incident/217638#0daf711fe141924621bb1809f7128b1fad3799d78ed7707e04b92c42433812ae We're currently investigating issues with collecting data for instagram Clips. https://status.coveragebook.com/incident/192360 Mon, 03 Apr 2023 11:00:00 -0000 https://status.coveragebook.com/incident/192360#00d382f72a4ebe12708f37f72db9a31c5433ce3693ad5334f320fdccc749408d We're back up to date with data collection. https://status.coveragebook.com/incident/189623 Mon, 27 Mar 2023 09:11:00 -0000 https://status.coveragebook.com/incident/189623#c9e70d0f27d610d473e4d713cf7c8912bcfe579947d4e578860d3f25be02bfec Our main application was down for 5 minutes due to a switchover of SSL certificates.