CoverageBook Status

CoverageBook

All Systems Operational

Application Operational

Data and Metrics Operational

Image collection and uploading Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

CoverageBook (US) Uptime

Fetching

CoverageBook (EU) Uptime

Fetching

CoverageBook (Asia) Uptime

Fetching

Past Incidents

Jan 22, 2020

No incidents reported today.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

Uploading coverage - online and offline items.

Resolved - We've resolved the issue with screenshots and data not showing in some customer's books. Please accept our apologies for this. If you have any questions we'd be happy to help, please contact us at support@coveragebook.com or through the chat messenger when logged in.
Jan 17, 11:03 UTC

Investigating - Some customers may experience issues with screenshots and data when uploading online and offline coverage. We're sorry about this and are working to resolve it as soon as possible.
Jan 17, 09:30 UTC

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

Usage warning messages showing on some customer's accounts

Resolved - We've resolved the issue where some customers were seeing over limit messages when logging into their accounts. We're sorry about this, and if you have any questions please get in touch at support@coveragebook.com, or through our chat messenger when logged in.
Jan 14, 17:21 UTC

Identified - We're currently working on some updates to CoverageBook and some customers may see a warning message that their account has gone over limit. Please disregard that message and continue to use your accounts as normal whilst re resolve this. If you have any questions in the meantime please get in touch at support@coveragebook.com or through the chat messenger when logged in.
Jan 14, 14:52 UTC

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

CoverageBook - intermittent downtime

Resolved - This incident has been resolved.
Jan 8, 08:17 UTC

Investigating - We are experiencing some intermittent downtime for CoverageBook. This appears to be an external network issue that's out of our control. We're continuing to investigate this and will keep you updated. Please accept our apologies for any inconvenience cause whilst we work to get this fixed as soon as possible.
Jan 7, 13:56 UTC