Previous incidents

December 2025
No incidents reported
November 2025
Nov 25, 2025
1 incident

Importing coverage is slower than usual

Degraded

Resolved Nov 25 at 02:24pm GMT

The queue is now back to normal and you should see coverage coming through at normal speed. Thanks for your patience while we resolved the issue!

2 previous updates
Nov 06, 2025
1 incident

Facebook, X, and LinkedIn clips taking longer to import than usual

Degraded

Resolved Nov 06 at 04:14pm GMT

Our data provider has now resolved the issue and you should see posts importing as normal.

1 previous update
October 2025
Oct 20, 2025
1 incident

Degraded service due to Amazon Web Services issues

Resolved Oct 20 at 09:59am BST

There is currently an ongoing issue with Amazon Web Services that may be impacting some of our users.

This unfortunately impacts our support and data collection systems, meaning that we're unable to receive or reply to messages from users.

Collection of data for LinkedIn, X(twitter) and Facebook is also impacted.

We'll update this status as soon as we have new information.