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Twitter metrics can't be retrieved

Jul 19 at 09:22am BST
Affected services

Aug 02 at 05:05pm BST

The issue importing Twitter links has now been resolved and imports should work as normal.

Jul 20 at 12:47pm BST

We have identified the cause of the issue and are working on a fix. It is unlikely that it will be resolved in the short term, as significant changes are required, but we're working to restore Twitter metrics as soon as possible.

Jul 19 at 09:22am BST

We currently have an issue showing metrics on newly imported Twitter posts. We are investigating the issue now and will update once we have a solution.