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Degraded

Imports running slower than normal

Apr 24, 2025 at 9:04am UTC
Affected services
Data Collection

Resolved
Apr 24, 2025 at 2:36pm UTC

The queue is almost back to normal and you should see the service working as expected.

Updated
Apr 24, 2025 at 2:11pm UTC

The queue is getting smaller, as we work through the backlog. You will start to see normal service soon but everything will still be delayed at the moment. Thank you for your continued patience and we're really sorry for the delays this is causing.

Updated
Apr 24, 2025 at 1:05pm UTC

We have released a fix which is helping to resolve the issue. Our queue has backed up a lot in the meantime, so it will take time to work through the backlog. Thank you for your continued patience!

Updated
Apr 24, 2025 at 11:17am UTC

We don't have an expected resolution time at the moment but we're working hard to solve the problem and we'll update as soon as we can. Really sorry for the delays this is causing.

Updated
Apr 24, 2025 at 10:21am UTC

We are still working on returning normal service. Thanks so much for your patience while we work on this!

Created
Apr 24, 2025 at 9:04am UTC

We currently have an issue which is causing imports to be slower than usual. We're working to find a solution and will update as soon as we can. Thanks for your patience!