Previous incidents
Twitter metrics can't be retrieved
Resolved Aug 02 at 05:05pm BST
The issue importing Twitter links has now been resolved and imports should work as normal.
2 previous updates
Twitter URLs currently can't be imported
Resolved Jul 04 at 09:57am BST
The issue importing Twitter links has now been resolved and they can be imported as normal. Apologies for any inconvenience caused.
1 previous update
Issues importing Twitter URLs
Resolved Jun 22 at 04:05pm BST
The issue with Twitter links has now been resolved and they should be showing data again. We've refreshed all those that were imported while the issue was in place.
1 previous update
Issues with instagram data.
Resolved Jun 08 at 02:08pm BST
We're currently investigating issues with collecting data for instagram Clips.