Previous incidents

July 2024
Jul 31, 2024
1 incident

Estimated Views are currently unavailable on new imports

Degraded

Resolved Jul 31 at 04:07pm BST

This issue has now been resolved and estimated views will show. Please let us know if you have any clips which are not showing this metric.

1 previous update

Jul 08, 2024
1 incident

Delays in coverage imports

Degraded

Resolved Jul 08 at 06:15pm BST

Imports are now working as usual, we'll continue to monitor, if you have any questions or need help with a report please email a link to the report and details to support@coveragebook.com and we'll reply as soon as we can.

1 previous update

June 2024
Jun 03, 2024
1 incident

CoverageBook is performing slowly for some users

Degraded

Resolved Jun 12 at 10:30am BST

This has now been resolved, apologies for any inconvenience caused. If you have any questions or are still experiencing any other issues please get in touch with us at support@coveragebook.com

1 previous update

May 2024
May 30, 2024
1 incident

CoverageBook is performing poorly for some users

Degraded

Resolved May 30 at 06:04pm BST

Our service provider has informed us that a fix has been implemented and we are monitoring the results. Thanks for your patience while this issue was resolved.

1 previous update

May 17, 2024
1 incident

Data collection issues with X (Twitter) Posts

Degraded

Resolved May 21 at 05:25pm BST

Thank you for your patience while we resolved this issue. Posts from X/Twitter can now be imported as usual.

1 previous update